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Salesforce Field Service Agentforce, It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer. Apr 9, 2025 · That’s why Salesforce is launching Agentforce for Field Service — the digital labor platform built for field service that augments dispatchers and technicians with trusted AI agents to eliminate scheduling bottlenecks and tackle routine, time-consuming tasks. Apr 9, 2025 · Salesforce’s extension of Agentforce into field service represents more than just another product feature – it’s a strategic move into a domain where the combination of labor shortages, administrative inefficiencies, and specialized expertise creates ideal conditions for digital worker adoption. From getting started to realizing value to resolving issues, Salesforce Help has the support resources you need to achieve success now. Starting August 1, 2025, list prices for Enterprise and Unlimited Editions across Sales Cloud, Service Cloud, Field Service, and select Industry Clouds will rise by an average of 6%. In this example, a Field Service Technician is working with Agentforce to help schedule service appointments based on the time preference of the customer and the issue at hand. With Agentforce, you can elevate every employee to get work done faster, tap into connected assets to deliver proactive service, and make better decisions in increasingly complex Apr 9, 2025 · The product, called Agentforce for Field Service, optimizes workers’ daily workload, writes job wrap-up reports, and makes it easy for customers to schedule their own appointments, the cloud giant says. Jul 18, 2025 · Salesforce’s Agentforce for Field Service ushers in a new age of intelligent automation for frontline operations. Dec 4, 2025 · Salesforce bets on IT automation as AI demand rises The company’s “quarter of Agentforce” stretched into the following fiscal year, with Q3 revenue for the agentic AI product surpassing $500 million. The product, called Agentforce for Field Service, optimizes workers’ daily workload, writes job wrap-up reports, and makes it easy for customers to schedule their own appointments, the cloud giant says. Agentforce Service Harnesses AI to Slash Support Costs and Deepen Customer Loyalty Reinvent support with an AI-powered service platform that transforms every customer interaction into a proactive, personalized conversation. Apr 9, 2025 · Salesforce has released Agentforce for Field Service, a specialized edition of its digital labor platform. Help your entire field service and operations team scale, work, and operate with confidence so that they can deliver more asset uptime and more on-site upsell. Apr 9, 2025 · Salesforce is launching a new Agentforce product designed to aid field service businesses and take on “time-consuming admin work” while “understanding real-world nuances”. Grow your expertise with bite-sized modules, hands-on practice, and real-world scenarios. Salesforce is a customer relationship management solution that brings customers and companies together. In doing so, the agents aim to take cumbersome tasks off their plates, including scheduling, reporting, and paperwork. Sep 13, 2023 · Agentforce Field Service (formerly Salesforce Field Service) does not offer a free version or free trial according to G2 pricing data. . Learn with interactive content Build the in-demand Agentforce, data, and CRM skills that empower you to achieve more with less. The entry-level tiers are the Dispatcher and Technician plans, each priced at $165. Explore APIs, tools, resources, guides, and hands-on learning for Agentforce, Prompt Builder, Model Builder, and Agent Builder. Jun 18, 2025 · As mentioned, there have been ongoing discussions in the ecosystem about Agentforce pricing, and now customers can now expect an increase alongside these new features. Field service management software helps businesses efficiently schedule, manage, and optimize the work of technicians and other field service personnel. Create your own learning journey with AI-powered recommendations and guided pathways on Trailhead. By integrating generative AI agents into the Salesforce Field Service ecosystem, Agentforce enhances how teams plan, execute, and report on service visits. The offering comprises AI agents that augment the jobs of dispatchers and technicians. 00 per month, covering intelligent scheduling, workflow automation, mobile productivity tools, and offline capability. Apr 22, 2026 · A practical overview of Agentforce for Field Service — what it is, how it works in Salesforce, real use cases, and how AI agents help teams schedule work and support field technicians. Field Service Management is a Salesforce platform-based solution for modernizing your field service and mobile workforce operations with a best-in-class resource scheduling engine, intelligent optimization, mobile access, and online knowledgebase. As a result, field service personnel may spend more time troubleshooting, running Field service management software helps businesses efficiently schedule, manage, and optimize the work of technicians and other field service personnel. yngkz w0f 3tz07y ggp uksh ibm ucc rgo3 jn0q ewccico